Sports / Slots
These terms set out what you agree to when you create and use an s9c9r account — covering how your wallet works, how transactions are recorded, and what applies to your access to the lobby. Read them before you proceed; they are binding once you complete registration.
By creating an account on s9c9r and accessing any part of the lobby — whether that is the sportsbook, live casino tables, or slot rooms — you accept these terms in full. Your use of FPX and Bank Transfer as deposit or withdrawal methods is also governed here. We may update the terms at any time; the version shown in your account dashboard after login is always the current one. We recommend you check back whenever we notify you of a change via your registered contact. Access to the platform is available only where local law and eligible regions permit. If your circumstances change — including your location or eligibility status — you are responsible for telling us. Transactions processed through FPX or Bank Transfer are recorded in your account history as soon as they clear, and those records form part of the contractual record between you and us. Nothing in these terms limits any right you hold under applicable Malaysian consumer law; where a conflict exists, the relevant law takes precedence. We do not waive any right by failing to enforce it immediately.
Not every part of your s9c9r experience falls under identical rules. This section clarifies what sits inside this policy and what does not, so you know exactly where these terms begin and end before raising a query.
These terms cover your login credentials, account registration, identity verification steps, and any suspension or closure of your account. The rules shown during registration form part of this agreement.
All deposits and withdrawals made through FPX or Bank Transfer are covered. Transaction records in your account history are contractually binding references. Disputed amounts must be raised through the support contact route.
Game titles, odds displays, and promotional notices within the s9c9r lobby are subject to these terms. Content may change without prior notice; the live state of the lobby is what applies at the moment you place any activity.
Payment processors and game studios operate under their own service agreements. s9c9r is not liable for third-party outages, processing delays outside our control, or content changes made by an external provider.
These terms are not one-directional. You hold several practical rights relating to your account, your records, and your ability to raise questions or corrections. If a transaction in your account history does not match what you initiated — whether through FPX, Bank Transfer, or any lobby action — you have the right to query it through our support channel. Account profile details such as your registered contact or preferred payment method can be updated by following the fields shown inside your account settings page; we do not make those changes on your behalf unless a verification step requires it. You can also request a summary of your transaction history at any time by contacting support directly. If you believe a term has been applied incorrectly to your account, you can raise a formal query and we will respond through the same contact channel you used to reach us. These rights sit alongside any protections you hold under Malaysian consumer law.
Your full deposit and withdrawal history is accessible in your account dashboard after login. FPX and Bank Transfer entries appear as soon as the transaction clears.
Name, contact, and payment preferences can be updated in account settings. Some changes may require identity verification as shown in the update flow.
If any part of these terms is unclear or you believe they have been applied incorrectly, contact support using the route shown on our contact page. We will acknowledge your query and follow up.
You may request account closure at any time by contacting support directly. Any cleared wallet balance must be withdrawn before the closure is completed.
If you have a question about how these terms apply to your account, a transaction, or your wallet balance, contact us through one of the routes below. Include your registered account ID and a clear description of the issue so we can locate your records quickly.
The live chat widget is accessible from your account dashboard after login. This is the fastest route for transaction queries or questions about how a term applies to a recent account action.
For formal written queries — including requests for transaction summaries or concerns about how these terms were applied — send an email through the contact address shown on our support page.
The help centre inside your account covers common policy questions including wallet use, FPX and Bank Transfer transaction steps, and account verification. Check there first before raising a new contact.
We handle the data associated with your s9c9r account — including your login credentials, transaction records, and contact details — with the intent to keep them accurate, accessible to you, and protected from unauthorised access. The specific technical and procedural steps we use are described in our privacy policy, which forms part of the agreement alongside these terms. Retention periods for transaction records are set to allow you and us to resolve any dispute that may arise from a wallet action.
FPX and Bank Transfer records are retained in your account history for the period needed to support dispute resolution. You can view and download them via account settings at any time after login.
Your login credentials protect access to your wallet and transaction history. You are responsible for keeping them confidential. Report any unauthorised account access to support immediately using the live chat route.
We use cookies to maintain your session state and record login activity. Cookie preferences can be reviewed and adjusted from the browser settings on any device you use to access the site.
If you believe personal data associated with your account is inaccurate, contact support with your account ID and the specific detail you want corrected. We will verify your identity before making any change.
These are the questions we get most often from account holders about how these terms work in practice — covering wallet use, transaction records, account rights and contact.
They apply from the moment you complete registration and access any part of the s9c9r platform. That includes browsing the lobby, making a deposit via FPX or Bank Transfer, and placing any activity through your wallet. Your continued use after any update confirms acceptance of the revised version.
The version currently in effect is shown in your account dashboard after login, under the policy or legal section. We notify you through your registered contact when a meaningful change is made, but the dashboard version always reflects what applies at that moment.
Yes. If a FPX or Bank Transfer entry in your history does not match what you authorised, raise it through live chat or email support. Include your account ID and the transaction reference shown in your history so we can locate the record without delay.
Transaction records are retained for the period required to resolve any open or potential disputes, as described in our privacy policy. Once that retention period passes, data is removed in line with the process set out there. Contact support if you want details specific to your account.
We will notify you through your registered contact when terms change in a way that affects your account or wallet. The updated version takes effect from the date shown in the notice. If you continue to use your account after that date, you have accepted the revised terms.
Where any part of these terms conflicts with a right you hold under applicable Malaysian consumer law, the law takes precedence. These terms do not remove or limit any statutory right. Access to the platform is available only where local law and eligible regions permit.